Legal & Compliance

Our commitment to regulatory compliance and legal excellence

VaultCore OS is designed to help Microfinance Institutions (MFIs) and Microfinance Banks (MFBs) meet their regulatory obligations. This page outlines our compliance framework and legal documentation.

Regulatory Compliance

Central Bank of Nigeria (CBN)

VaultCore OS supports compliance with CBN regulations for MFIs and MFBs, including:

  • Prudential Guidelines for Microfinance Banks
  • Know Your Customer (KYC) requirements
  • Anti-Money Laundering (AML) regulations
  • eFASS reporting requirements
  • Monthly and quarterly returns
  • Capital adequacy reporting

Bank of Ghana (BoG)

For our Ghanaian clients, we support compliance with:

  • Microfinance Institution regulatory framework
  • Credit reporting requirements
  • AML/CFT guidelines
  • Prudential reporting

Central Bank of Kenya (CBK)

For Kenyan clients, VaultCore OS supports:

  • Microfinance Act compliance
  • Credit Reference Bureau reporting
  • Prudential guidelines
  • Consumer protection requirements

Data Protection Compliance

NDPR (Nigeria)

Compliant with Nigeria Data Protection Regulation requirements for data processing, consent management, and breach notification.

GDPR (EU)

For clients processing EU citizen data, we provide GDPR-compliant data processing agreements and tools.

Ghana DPA

Compliant with Ghana's Data Protection Act requirements for data controllers and processors.

Kenya DPA

Supports compliance with Kenya's Data Protection Act 2019 requirements.

Security Certifications

VaultCore OS maintains the following security standards:

  • ISO 27001: Information Security Management System certification
  • PCI DSS: Payment Card Industry Data Security Standard compliance
  • SOC 2 Type II: Service Organization Control audit

Legal Documentation

The following legal documents govern our relationship with clients:

Terms of Service

Terms and conditions for using VaultCore OS

Privacy Policy

How we collect, use, and protect your data

Data Processing Agreement

Available upon request for enterprise clients

Contact Sales

Service Level Agreement

Uptime guarantees and support commitments

Contact Sales

Audit and Reporting

VaultCore OS provides comprehensive audit capabilities to support regulatory examinations:

  • Immutable audit trails for all transactions
  • User activity logs with timestamps and IP addresses
  • System access and authorization records
  • Data modification history
  • Automated regulatory report generation
  • On-demand audit report exports

Contact Our Legal Team

For legal inquiries, compliance questions, or to request documentation:

VaultCore OS - Legal Department

A product of The Staq Technologies Ltd

Email: [email protected]

For urgent matters: [email protected]

Website: www.staq.ng